Here at Durosnap you the customers are our number one priority and we want to keep you as a satisfied customer! We stand behind our products and guarantee our workmanship and materials.
Durosnap Limited Warranty
General Provisions – The warranty described herein is provided by Durosnap, Inc. (the “Company”) Under this warranty, the Company will repair or replace, at its option, any part or component that is found to be defective in Company materials or Company workmanship regarding a Durosnap product for a period of 5 years from the date of shipment of the unit from the factory. This warranty is limited to the original purchaser and is not transferable. Any repaired product is warranted for the remainder of the limited warranty from ship date.
Parts and Labor Warranted – All parts of any Durosnap product are warranted against any defect in materials or workmanship when properly installed, used and maintained by the purchaser based on the warranty time periods specified above.
What is Not Warranted – This warranty shall not apply to any product that has been altered, modified, misused, improperly installed, neglected, or misapplied. This shall include acts of God and force majeure. This warranty shall not apply to any previously used equipment re-sold by the Company as “used”.
Obtaining Warranty Service – To be eligible for warranty repair, you must; (1) report any defects or issues in writing, directly to the Company, and request a repair within the stated warranty period; (2) provide in writing, the date the product was shipped.
Warranty Limitations – To the extent permitted by law, neither the Company, nor any company affiliated with it, makes any warranties, representations, or promises as to the quality, performance or freedom from defects of the equipment covered by this warranty. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF WARRANTY STATED ABOVE. DUROSNAP INC EXPRESSLY DISCLAIMS ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED OR IMPLIED WARRANTY.
No Distributor Warranty – The selling distributor makes no warranty of its own regarding this product. The distributor makes no representations regarding the Company and may not modify the terms of this warranty in any way.
Purchaser’s Responsibilities – (A) All maintenance and depreciation costs associated with product use. (B) Consequences of negligence, misuse, or accident involving the product, or improper product application, installation, or storage. (C) Consequences from a non-authorized party providing service to DUROSNAP, Inc. products, and consequences of modification or alteration of products. (D) If there is a warranty issue, the Company will pay the return freight. (E) Installing, operating, and maintaining Durosnap, Inc. products in accordance with the I.O.M. Manual.
Purchaser’s Responsibilities – (A) All maintenance and depreciation costs associated with product use. (B) Consequences of negligence, misuse, or accident involving the product, or improper product application, installation, or storage. (C) Consequences from a non-authorized party providing service to DUROSNAP, Inc. products, and consequences of modification or alteration of products. (D) If there is a warranty issue, the Company will pay the return freight. (E) Installing, operating, and maintaining Durosnap, Inc. products in accordance with the I.O.M. Manual.